• Improve Performance
    Upgrade Performance Partners
    With You To Improve Sales


    A major wholesale lender increased
    new account acquisition by 480% in 90 days.
  • Mangement Training
    Sales Improve When Sales
    Mangement Improves


    North American Savings Bank
    improved revenue per loan by 48%
    with a defined sales and sales
    management process.
  • Customer Service
    Customer Satisfaction Means Very
    Little These Days - It's All About
    Having Customer Loyalty


    Perscription Solutions improved
    customer loyalty scores by over 40%
    and won the 2009 JD Power award
    for Customer Satisfaction.
  • Performance Coaching
    Upgrade Performance Provides it's
    Partners With Critical Long Term
    Follow Up Coaching For Sales
    People And Sales Managers


    Travelocity improved their conversion
    rate by 9.2% which resulted in over
    $19 million in incremental revenue
    in just 5 months.

Let us help you Upgrade Your Team to First Class

Upgrade Performance is a performance improvement company that partners with organizations and groups that are firmly committed to improving the efficiency and effectiveness of their sales or service teams. Great companies get better because they invest in their people - when their people improve, their bottom line improves. The Upgrade Performance process delivers first in class results for sales and service teams.We develop customized programs for your front line and management teams that are specifically focused on delivering business results. Imagine your entire team executing like a top performer - that is our goal!

"I wanted to drop you a quick note thanking you for doing an exceptional job with your sales training program. The content combined with your passion, energy and enthusiasm was a big hit with my sales force." David Burnstein, RVP, Airgas Puritain Medical

Latest News

December 2011

Upgrade Performance Newsletter

I was just thinking...with the holidays approaching I thought I'd keep it light.

November 2011

Upgrade Performance Newsletter

If I joined Twitter, I could have hundreds of brand-new friends, but how many would roll out of beda t 3 o' clock in the morning and come to my aid? These....

October 2011

Upgrade Performance Newsletter

Is it me, or have we been hearing a lot about "winning" lately? To some people winning is everything, to other’s winning is not important. To Charley Sheen…